The Operations Manager will be responsible to conduct day-to-day administration and operational tasks assigned by Senior Management and will get further from under the Chairman. Must have experience handling operations of a cloud saas environment which is operational 24*7.This responsibility will include (but is not limited to), strategy planning,coordination and supervision, administrative tasks and recruitment.
Reporting to the CEO and serving as a member of the management team this position's primary responsibility is ensuring organizational effectiveness by providing leadership for the organizations operations..
Role Expectation
1. Work in close coordination with the Senior Management under directions from the Chairman and establish at par global standards in operating.
2. Ensure the company has sound operations running 24*7
3. Inspirational leader with the ability to lead a team through significant transformation while maintaining the highest standard of execution.
4. Plan,direct and manage technical Pre sales/Sales to drive the business to increase continuous growth and profitability.
5. Liaise and negotiate with clients to get best deals for business growth and represent Company in relevant professional organizations.
6. Shape a culture of innovation, change, execution excellence and excitement within the current and freshly created team.
7. Undertake overall responsibility of the business unit develop and maintain business relationships with all government officials and ensure compliance to all existing processes and meet the defined Service Level Agreements.
8. Ensures that the teams are mentored and work towards adherence of all SOP's/ processes,required to be complied with, from an Organizational and ISO perspective.
9. Customer service focus.
10. In accordance with Security Plan ensure procedures to protect applications and data.
11. Oversee application system life cycle management and annual/quarterly/ monthly IT audits based up on best practices including collection of metrics.
12. Ensure that the organisational quality policies, standards and processes are in place and the project processes conform to quality plans (HR/Finance/IT Operations/Delivery Management)
13. Ensure that the regular audits of project products and processes are being conducted(HR/Finance/IT Operations/Delivery Management)
Industry:
IT-Software/Software Services
Functional Area:
Operation
Keyskills:
OPeration , Software , IT ,SAAS
Desired Candidate Profile
The Operations Manager will be responsible to conduct day-to-day administration and operational tasks assigned by Senior Management and will get further from under the Chairman. Must have experience handling operations of a cloud saas environment which is operational 24*7.This responsibility will include (but is not limited to), strategy planning,coordination and supervision, administrative tasks and recruitment.
Reporting to the CEO and serving as a member of the management team this position's primary responsibility is ensuring organizational effectiveness by providing leadership for the organizations operations..
Role Expectation
1. Work in close coordination with the Senior Management under directions from the Chairman and establish at par global standards in operating.
2. Ensure the company has sound operations running 24*7
3. Inspirational leader with the ability to lead a team through significant transformation while maintaining the highest standard of execution.
4. Plan,direct and manage technical Pre sales/Sales to drive the business to increase continuous growth and profitability.
5. Liaise and negotiate with clients to get best deals for business growth and represent Company in relevant professional organizations.
6. Shape a culture of innovation, change, execution excellence and excitement within the current and freshly created team.
7. Undertake overall responsibility of the business unit develop and maintain business relationships with all government officials and ensure compliance to all existing processes and meet the defined Service Level Agreements.
8. Ensures that the teams are mentored and work towards adherence of all SOP's/ processes,required to be complied with, from an Organizational and ISO perspective.
9. Customer service focus.
10. In accordance with Security Plan ensure procedures to protect applications and data.
11. Oversee application system life cycle management and annual/quarterly/ monthly IT audits based up on best practices including collection of metrics.
12. Ensure that the organisational quality policies, standards and processes are in place and the project processes conform to quality plans (HR/Finance/IT Operations/Delivery Management)
13. Ensure that the regular audits of project products and processes are being conducted(HR/Finance/IT Operations/Delivery Management)
Company Profile
eHRSolution
eHRSsolution
Ehrsolution is a PEO company into business of various professional services solution provider. Act as a problem solver. Identify and Understand need before devising and suggesting a plan/solution.Offer HR / Operation Solutions and enable our clients to enhance the net worth of their human resource capital. Ehrsolution believe in building Relationship with our clients through our professional servic